Overview: The purpose of the emergency help point system is to allow passengers and staff to seek help in exceptional situations. The entire emergency point-of-care system is designed as a stand-alone communication system that is not part of the other telephone system. Designed the entire Emergency Help Point System (EHPS), activated emergency help point calls, automated CCTV video in the Warehouse Management Building's OCC, BCC, MML3 Security Room (MSR), the nearest SCR and the nearest Station Security Office display. EHPS, which can display a user-configurable sequence at the active emergency help point, such as the emergency help point location on the emergency help-point answering device. The emergency help point system has an emergency help point to the emergency help point dispatcher to obtain 99.995% availability, and adopts the master-slave switching principle (between OCC and BCC) in the event of equipment failure, ensuring that the entire system is operating in failure. Time is immediately restored. The entire emergency help point system has a service life of more than 12 years.
Emergency help point unified network management system (NMS)
The NMP unified network management system uses the SNMP protocol to effectively manage the entire communication system. The SNMP unified network management system can manage communication terminals, systems, servers, etc. from a single console. These features include planning, configuration, monitoring (including performance, security, and integrity monitoring), handling exceptions, logging, and reporting. The EHPS NMS is designed as an NMS located in the NMS room of the vehicle management building and backs up the NMS in the NMS room of the BKC station.
*EHPS NMS currently supports SNMP v2
*ENPS NMS has self-diagnosis function
*EHPS NMS for overall control, configuration, supervision and maintenance of emergency help point systems
*EHPS NMS reports major alarm events to more advanced systems (warning north)
*EHPS NMS can receive lower level systems to report major alarm events
*EHPS NMS provides SNMP trap support for event levels based on device importance to the network
*EHPS NMS users are free to set the priority of the event pieces and give them a color distinction when displayed.
*EHPS NMS workstations have a graphical user interface that uses drop-down menus and icons for user-friendly manipulation of NMS functions
*EHPS NMS can report any exchange failures of CER-OCC and CER-BCC
*EHPS NMS can report TDS lost NTP link (clock synchronization warning)
*EHPS NMS can report any EHPS power problem
*EHPS NMS can provide NMS logs with date and time stamps with diagnostic, alert or event names
*EHPS NMS can provide important alerts for the loss of communication links between sites and EHPS in OCC-CER and BCC-CER. (registration failed, communication connection failed)
*EHPS NMS can report interface loss with CCTV to automatically view activated EHPS calls
*EHPS NMS can report any EHPS phone failure (telephone terminal alarm)
*EHPS can report the loss of VRS automatic recording
*EHPS can report loss of communication link with any EHPS phone
*ENPS NMS has users in the nms terminal map,
Quickly view the location of each EHPS phone
Quick indication of activated emergency help point calls
Quick indication of failed emergency call points
Quickly select emergency help point calls by tapping the device
*ENPS NMS has the ability to quickly select other EHPS screen functions
*ENPS NMS supports trunking gateway: interface of relay radio system
*ENPS NMS supports VoIP gateway: interface with other telephone systems
*ENPS NMS supports SIP protocol: interface with other PA systems
*ENPS NMS supports SIP protocol: interface with other SCADA systems
Emergency help point scheduling system
The emergency help point scheduling system is based on the ip pbx internal dedicated branch switch, which effectively connects all IP phones or ip intercom to form a communication system. The emergency help point system based on the ip pbx server is an internal communication system based on the ip network protocol, which implements full-duplex transmission of data, audio and video. The emergency help point telephone system can effectively improve internal communication efficiency, reduce costs, and effectively manage IP telephony.
*Can intelligently assign simultaneous calls from emergency help points and queue to emergency help point dispatchers
* Functional GUI screen
* With sensitive touch screen, multi-touch, fast response
* Automatically record emergency help point telephone conversation, recording upload server
* Automatically transfer calls to the idle dispatcher
*EHPS calls can be assigned to the EHPS dispatcher
* Multiple screens can be used to provide a graphical user interface (GUI) for EHPS workstations, showing emergency helper locations in representations of architectural workstation layouts and warehouse area layouts. The purpose of the GUI is to provide a telephone for the workstation operator.
*Can send a call to another EHPS dispatcher to the EHPS dispatcher
* A desktop phone with multiple sets of speed dial buttons can be used as a scheduler workstation
* Can be plugged into the headset for work scheduling
* Can be inserted into the mouse for work scheduling
* Can increase the number of EHPS dispatcher workstations to 19
* Can realize various functions such as voice scheduling, broadcast scheduling, video scheduling, conference, MCU management short message, broadcast reservation, call record, video management, backhaul management and address book.
* Through the scheduling software, we can visually see the grouping and status of each voice and dispatch terminal, and can realize call, standby, transfer, force, dismantle, monitor, broadcast, telephone and conference through touch screen (or mouse) click. The scheduling function provides an intuitive view of the call list and recorded data in the dispatch system.
Emergency help point dispatcher assignment
1) OCC passenger communication controller-1
2) OCC passenger communication controller-2
3) OCC master controller
4) OCC is not the chief controller
2) 5) BCC Passenger Communication Controller-1
6) BCC Passenger Communication Controller-2
7) OCC MSR Security Manager
8) OCC MSR position -1
9) OCC MSR Location -2
10) OCC MSR Location -3
11) BCC master controller
12) BCC Ass't Chief Controller
13) BCC MSR position -1
14) BCC MSR position -2
Telephone self-test system
The dedicated communication station self-test system is designed for the maintenance of communication terminal equipment. At present, this technology is in the world's leading position. It has the ability to check all or a single terminal hardware status and online usage status in a timely and real-time manner, and to reflect the state of the hardware part observable in the most intuitive way, accurately locate the abnormal parts of the terminal, and maintain the targeted maintenance of the maintenance personnel. Or replace it. It saves a lot of equipment maintenance and inspection costs, and plays a very important role in the use, troubleshooting, monitoring and maintenance of control center users. The analog terminal self-test system mainly monitors the hardware observable parts of the Kunlun Technology KNSP series emergency call telephone. The self-test result of each terminal of the KNTG-128 self-checking gateway is reported to the server, and the server is displayed through the interface form, so that the user can observe the hardware status of each device in the most intuitive manner. The equipment detection items are: handle earpiece, handle microphone, external earpiece, external microphone, camera, keyboard button, incoming call LED light, and outer casing.
1. Passive self-test, upload self-test results to EHPS NMS
The passive self-test is performed through the self-checking gateway configuration interface.
2, active self-test, upload self-test results to EHPS NMS
The active self-test is to configure the terminal self-test cycle through the server configuration interface.
The two forms do not conflict and can coexist.
Detailed self-test item
A. The keyboard or emergency call button is stuck.
B. The handset microphone or receiver is damaged and the handset cord is damaged.
C. The incoming call LCD is damaged.
D. The buzzer is damaged.
E. Trigger the device housing tamper.
F. Ring indicator LED detection.
The system is highly reliable, simple to install and easy to operate. Just run KNTSS-1000E on your computer with KNTECH
Telephone command server use, or use with SIEMENS / AVAYA / HUAWEI / ZTE / ALCATEL / NEC other brands
Waterproof phone and blue indicator light for tunnel area
The emergency help point system sets a blue light indicator on each emergency help point to indicate the location of the emergency call point for the tunnel. The blue light is always on. The blue indicator light, a blue light on the tunnel wall and the outdoor warehouse site, is used to indicate the location of the emergency help point phone so that at least one blue light can be seen from anywhere in the tunnel and yard. The blue light indicator (equivalent to a 20W incandescent lamp) above each tunnel side lateral access door and the tunnel side emergency exit door shall indicate the location of the emergency help point telephone. The location of the nearest EHPS in the tunnel is marked every 25 meters.it also can use in the blue light system.
*The waterproof phone has electromagnetic and electrostatic compatibility with 25kV traction and has been CE certified.
* Waterproof phone can be integrated with CCTV system to view emergency help points at any time
*Waterproof phone with rugged and tamper-resistant features
*The waterproof phone sends and receives audio signals at ±3dB, 300Hz to 7000Hz
*The microphone sensitivity level of the waterproof phone can be automatically adjusted to the ambient noise background.
*Waterproof phone with software adjustable equalizer for setting noise suppression of ambient noise
*Waterproof phone with one-touch speed dial function
* Waterproof phone with intuitive buttons marked as emergency buttons for establishing communication with SCR, OCC and BCC
* Waterproof phone has tactile sensation Braille recognition.
*Waterproof phone can import video stream into monitoring system
* Waterproof phone with mounting box for the installation location.
*After activating the emergency button and audio connection via the EHPS HMI, the waterproof phone provides full-duplex hands-free audio communication with the HMI.
* Waterproof phone waterproof level reaches IP66
*Waterproof phone rated for -40°C to 70°C
* Waterproof phone with permanent emergency help signage
*The waterproof phone has the automatic carousel function: after the emergency call is dialed by one button, when the SCR dispatching room is not answered for a period of time, it will automatically dial to the BBC. After a period of time, no one will answer the call and automatically dial to the OCC. After a period of time, no one will be dialed. Answer, automatically dial to MSR
Station help point telephone
*Sip video intercom has electromagnetic and electrostatic compatibility with 25kV traction and has been CE certified.
*Sip video intercom can be integrated with CCTV system to view emergency help points at any time
*Sip video intercom is rugged and tamper resistant
*Sip video intercom should send and receive audio signals at ±3dB, 300Hz to 7000Hz
*Sip video walkie-talkie phone microphone sensitivity level should be automatically adjusted to the ambient noise background
*Sip video intercom has a software adjustable equalizer for noise suppression of ambient noise
*Sip video intercom has one-touch speed dial function
*Sip video intercom phone has intuitive buttons marked as emergency buttons for establishing communication with SCR, OCC and BCC
*Sip video intercom has tactile sensation Braille recognition.
*Sip video intercom has a mounting box for the installation location.
* After the emergency button and audio connection are activated via the EHPS HMI, the Sip video intercom can provide full-duplex hands-free audio communication with the HMI.
*Sip video intercom is rated for -40°C to 70°C
*Sip video intercom with permanent emergency help signage
*Sip video intercom can import video stream into monitoring system
*Sip video intercom has automatic carousel function: After dialing an emergency call, when the SCR dispatching room is not answered for a period of time, it will automatically dial to the BBC. After a period of time, no one will answer the call and automatically dial to the OCC. After a period of time, there is no People answer, automatically dial to MSR
Elevator intercom
This elevator intercom system is intended to provide direct communication between the passenger seeking assistance and the station controller.
1. With 2 call buttons with memory. One for the main button and one for the slave button
2. Built-in 12 button keyboard for storing preset numbers.
3. With a call status LED, waiting to answer: light, call: flashing. Complete the conversation: gray
4. Hands-free communication
5. Automatic answer
6. When the other side hangs up, the intercom will release the line.
7.K.21 lightning protection
8. PABX analog interface using 2-wire operation
9. Adjustable ringtone and volume control.
10. Dry contact. During the conversation: dry contact is closed. Complete the conversation: dry contact opens.
11. 12V DC power supply
13. The video stream can be imported into the monitoring system
Emergency help point system connection
The entire emergency help point system uses ip network communication, and all communication terminals use ip phones. There is one server in CER-OCC and a standby server in CER-BCC. The EHPS standby server is the same as the EHPS server provided by OCC. The standby EHPS OCC server is filled with operating system software, application software and driver software to replace the failed OCC EHPS server with a simple plug-and-play replacement. The purpose of this specific spare parts supply project is to increase the availability of EHPS by minimizing the EHPS average recovery time due to EHPS OCC server failure. Each SCR station control room is equipped with a number of waterproof phones, sip video intercoms and elevator phones. Each SCR station is equipped with scheduling software and can be equipped with a number of desktop phones with multiple sets of speed dial buttons as station dispatch centers. Each of the OCC and BCC control centers is equipped with an ip pbx server, a nms server, and an ip pbx scheduling software and a nms unified network management system in the dispatcher workstation. Throughout the emergency help point system, the OCC continuously updates the database during the BCC's operation.
OCC and BCC must implement fault master/slave switching. It is important to ensure that the power and network of the ip pbx server and the nms server come from different lines.
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